FAQ's

Q: How much is shipping?

A: We offer FREE Express Delivery to the USA and the rest of the world.

Q: How long does shipping take?

A: Orders ship within 1–3 business days.

• USA: Estimated delivery 3–7 days after shipment
• Rest of World: Estimated delivery 3–7 days after shipment

Q: Where is my order?

A: You can track your order here: Track My Order using the tracking number sent to you via email.

Q: What is my tracking number?

A: Your tracking number is emailed to you 2–3 days after your order is placed. If you haven’t received it 5 days after ordering, contact us at shopbloomcore@gmail.com.

Q: I’ve lost my tracking number. What can I do?

A: Email shopbloomcore@gmail.com with your full name and mailing address, and we’ll resend your confirmation.

Q: How can I make changes to my order?

A: Contact us within 12 hours of placing your order at shopbloomcore@gmail.com. We can update:

• Delivery details
• Name
• Email
• Phone number

Q: How can I cancel my order?

A: You must contact us within 12 hours at shopbloomcore@gmail.com. Once an order has shipped, we’re unable to cancel it.

Q: What is your return policy?

A: Please see our policy here: Return & Refund Policy.

Q: Who do I contact if there’s something wrong with my order?

A: Tell us right away at shopbloomcore@gmail.com. Please include a description of the issue and any relevant photos.

Still need help?

Email shopbloomcore@gmail.com and we’ll get back to you within 24 hours.